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TAKIMCA is dedicated to delivering top-tier Network Operations Center (NOC) services, ensuring your IT infrastructure runs smoothly and efficiently. With years of expertise in IT service management, we offer robust solutions tailored to meet the unique needs of various industries.
- Monitoring Tools Configuration: We deploy advanced monitoring tools to keep track of your IT infrastructure.
- Workflow Design: Establishing efficient workflows to streamline NOC operations.
- Policy Development: Creating comprehensive procedures and policies for effective management.
- Hardware Performance: Continuous monitoring of CPU, RAM, and HDD health.
- IT Systems Health: Keeping an eye on the overall health of your IT systems and services.
- Web Resources: Monitoring the state and performance of web resources.
- Network Certificates: Ensuring timely renewal of network certificates.
- Event Logging: Tracking and analyzing logged events.
- Cloud Resources: Monitoring the health and performance of cloud resources.
- Incident Troubleshooting: Providing remote L2 and L3 support for incident resolution.
- Root Cause Analysis: Detailed reports with advanced root cause analysis for continuous improvement.
Why Outsource QA?
Outsourcing QA to TAKIMCA allows you to focus on core development activities while ensuring high-quality software delivery. Benefits include reduced time to market, cost savings, access to expert QA resources, and improved software quality.
For more information about our QA outsourcing services and how TAKIMCA can help you achieve your software quality goals, please contact us today.
Business Partners
Virtualization
Backup
Middleware Platforms
Monitoring
IT
Security
Network
Benefits from Takımca’s Help Desk Services
24/7 Support Availability
- Guarantee 99.95%–99.99% uptime, ensuring round-the-clock assistance for your users.
Streamlined Help Desk Operations
- Enhance the efficiency and effectiveness of your help desk processes, resulting in superior service quality and a reduction in operational costs by 10%–35%.
Performance-Driven Team Management
- Boost the productivity and effectiveness of your help desk teams through KPI-driven management, achieving user satisfaction levels of 95%+ and accelerated issue resolution.
Robust Infrastructure and Process Efficiency
- Maintain a stable and efficient help desk infrastructure, leading to a 35%–55% reduction in resolution times and proactive issue management.
Optimize Your Network with NOC Outsourcing!
TAKIMCA’s NOC Outsourcing services provide continuous monitoring, management, and support for your IT infrastructure. Our expert team ensures the health and performance of your network around the clock, swiftly identifying and resolving issues to minimize downtime. By outsourcing your NOC to TAKIMCA, you benefit from reduced operational costs, enhanced security, and improved network reliability, allowing you to focus on your core business activities while we manage your network operations.
