About TAKIMCA

As a team, we have been a professional partner in IT consulting, IT training, cybersecurity, and software development since 2018, continuously improving ourselves to provide solutions to our valued customers. We are an innovative company dedicated to serving you with our skilled team for the past 6 years.

As a team, we offer the following services with our professional staff to our valued customers and tailor your digital transformation according to your needs:

  • IT Consulting
  • Infrastructure Services
  • Cybersecurity Services
  • Help Desk Services
  • Software Development
  • Testing & QA (Quality Assurance)
  • UX/UI Design
  • Application Services
  • Data Analytics

Our headquarters is located at Nidakule Business Center in Istanbul, Turkey.

The full address is:

BARBAROS MAH. BEGONYA SK. NIDAKULE ATASEHIR BATI BLOK NO: 1 NO: 2 ATAŞEHİR / İSTANBUL

We offer on-site support services at our company’s location.

We cater to a wide range of clients, including mid-sized and large enterprises, institutions, product companies, managed service providers (MSPs), and startups.

TAKIMCA has extensive hands-on experience across more than 30 industries. We delve deeply into the specific risks, opportunities, and IT best practices of each sector, including:

  • Healthcare
  • Banking
  • Lending
  • Investment
  • Insurance
  • Payments
  • Retail
  • Manufacturing
  • Information Technology
  • Oil and Gas
  • Telecommunication
  • Logistics and Transportation
  • Professional Services
  • Marketing and Advertising
  • Public Services
  • Construction
  • Education
  • Travel and Hospitality
  • Consumer Goods
  • Entertainment, and more.

As a team, we provide services in a wide range of software technologies, including Python, Django, JavaScript, React Native, .NET, and Go, among others. In the IT sector, we also offer services in the Cloud domain with expertise in Azure, AWS, Google Cloud, NGN Cloud, Huawei Cloud, DigitalOcean, and OpenStack.

For Network and Network Security, we specialize in technologies from Cisco, Arista, Juniper, Ubiquiti, Aruba, Fortinet, Palo Alto, Tufin, Opinnate, Arbor, PulseSecure, F5, and ForcePoint.

In the field of Virtualization technologies, we provide services using VMWare, Microsoft Hyper-V, and Proxmox.

For further details, you can visit our homepage or reach out to us directly.

Discussing a Potential Project

Do you have a project in mind? Collaborate with our team to bring your projects to life.

Simply email us at [email protected] to request an online meeting. Please note that we will respond within 1 business day.

“Absolutely! We recognize the importance of evaluating the feasibility and potential success of your project before proceeding. Our process involves a comprehensive analysis of the technological, economic, and operational aspects of the proposed IT initiative to ensure its long-term viability and sustainability.”

Starting a Project

“Absolutely, we are capable of integrating into your project at any stage, whether it’s during the early design phase, ongoing development, or post-launch support. Our experts are adept at swiftly aligning with your project’s objectives, workflows, and tools, ensuring a seamless and efficient transition.”

Absolutely, we are fully prepared to assist you. We will conduct a thorough audit of your existing project documentation, software and data storage systems, security tools, network infrastructure, hardware components, development environments, and deployment pipelines to assess the current project status and prioritize key areas for improvement. Following this, we will facilitate a knowledge transfer process, collaborating closely with the previous provider (if applicable) to ensure a seamless transition. This includes detailed walkthroughs of the project setup, architecture, and any identified issues.

To manage the transition effectively, we adopt a phased approach, starting with noncritical environments and systems. We maintain regular updates and open lines of communication with all stakeholders to address concerns and ensure alignment on expectations and progress

Service Delivery

Yes, we enter into a service level agreement (SLA) that outlines the following

  • Service scope.
  • Project timelines.
  • Metrics used to assess efficiency, quality, and performance.
  • Processes for handling changes.
  • Procedures for reporting, escalating, and resolving issues.
  • Penalties for failing to meet the agreed-upon standards.

“Our approach is founded upon:

  • Strategic collaboration planning.
  • Flexible adjustment of communication channels, methods, frequency, and intensity.
  • Open and transparent dialogue within teams and with clients.
  • Continuous evaluation of communication effectiveness
  • A sample RACI-based collaboration model.
  • Tactical collaboration strategies.
  • Our collaboration toolkit.

We utilize project reporting tools such as Jira, Trello, GitLab, and GitHub. Additionally, we can accommodate any preferred reporting tool requested by our valued customers

We employ a dedicated change control process to effectively manage any alterations to the project’s scope. Before implementing any changes, we conduct a thorough analysis of their potential impact. For feasible changes, we obtain approval from the customer, ensuring that all modifications align with their expectations and requirements

We offer 24/7 monitoring of your IT infrastructure or its components, providing the following levels of support:

  • L1 (User Support Team): Resolves basic user-side issues.
  • L2 (Technical Support): Handles complex technical problems, basic infrastructure requests, and issues.
  • L3 (Engineering Team): Addresses complex infrastructure issues and requests, and resolves application issues through code modifications

We meticulously document all critical decisions related to the implemented IT solution or process to facilitate its future maintenance and evolution. Additionally, we prioritize knowledge sharing in our operations by consistently providing stakeholders with necessary documents to keep them informed.

In our network topology projects, we report logical and physical topology designs using Lucidchart and Excel reporting tools.

In the initial 1–3 months following software delivery, our team:

  • Addresses users’ inquiries and resolves any user issues.
  • Manages incidents, configuration changes, and updates.

After this initial period, we are prepared to provide ongoing maintenance and evolution of your software, along with separate L1–L3 support services

At Takımca, we prioritize a structured knowledge transfer process to empower your team with the essential insights and skills for long-term success. We provide:

  • Comprehensive yet concise and well-structured documentation that encompasses
    every project decision we’ve made.
  • Hands-on training sessions, enabling your team to apply new knowledge in realworld
    scenarios.
  • Ongoing support and Q&A sessions following the knowledge transfer.
  • A feedback loop to assess the effectiveness of the training and make necessary adjustments.

Service Quality

To deliver high-quality software and services, Takımca has established a robust quality management system based on quality-centered leadership, dedicated and skilled employees, transparent KPIs, data-driven decision-making, quality controls throughout the SDLC (Software Development Life Cycle), and other essential components

Intellectual Property

Prior to our initial project discussion, we are prepared to sign a non-disclosure agreement (NDA). We recognize the importance of your ideas and innovations and are dedicated to safeguarding them.

Furthermore, our Master Service Agreements (MSAs) ensure that you maintain full legal ownership of all intellectual properties, including the code developed during our partnership.